Hyatt

Front Office Host (Receptionist) – Hyatt, Taghazout

Taghazout

CDI / Temps pleinSur site1–3 ansHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Hyatt is recruiting a full-time, on-site Front Office Host (Receptionist) in Taghazout, Morocco. The role centres on guest registration, communicating hotel services and promotions, and recommending local dining options and attractions. It is a highly visible, guest-facing position where daily interactions directly shape the guest experience. Candidates should have at least 2 years of hotel operations experience and strong customer service and communication skills. A relevant hospitality or tourism degree or diploma is ideal but not required.

Vos missions

  • Handle the guest registration process
  • Communicate hotel services and promotions to guests
  • Assist guests with local recommendations for dining and other area attractions
  • Process forms of payment and respond to guest inquiries (other duties may include these)

Profil recherché

  • You have at least 2 years of experience in hotel operations
  • You enjoy welcoming guests and creating a positive guest experience
  • You have strong customer service, communication and interpersonal skills
  • You are comfortable recommending local dining options and area attractions to guests

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Role overview

Front Office Hosts are responsible for the guest registration process and for communicating hotel services and promotions. They also assist guests with local recommendations for dining and other area attractions. The role is based in Taghazout, Souss-Massa, Morocco.

This highly visible role offers opportunities for casual conversation and has a direct impact on the guest experience.

Key responsibilities

  • Manage the guest registration process
  • Communicate hotel services and promotions to guests
  • Assist guests with local recommendations for dining and other area attractions
  • Other duties may include processing forms of payment and responding to guest inquiries

Requirements

  • Ideally a relevant degree or diploma in Hospitality or Tourism Management
  • Minimum 2 years of work experience in hotel operations
  • Good customer service, communication and interpersonal skills are a must

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