MIDIS GROUP

Retail Sales Executive – Casablanca

Casablanca

CDI / Temps pleinSur site0–1 anBacCommercial / VenteRetail / Grande distribution

L’essentiel du poste

Résumé par Postule AI

Retail Sales Executive role at Midis Group in Casablanca, Morocco. The position focuses on customer service, product knowledge and selling techniques to meet monthly sales targets while keeping the store presentable and secure. It is a full-time, on-site role that requires a high school diploma or a bachelor's/technical degree, and no previous experience is needed.

Vos missions

  • Drive sales through a strong floor presence, promote customer service excellence and attend to customers' needs
  • Build customer relationships, cross/upsell and deliver strong product awareness
  • Keep the shop clean and tidy and maintain proper display and visual merchandising standards
  • Stay informed about products, promotions, advertisements and new releases
  • Assist with processing and replenishing merchandise and take part in stock receipt
  • Recognize security risks and theft, handle situations quickly and professionally, and follow payment, exchange and loss prevention policies

Profil recherché

  • You enjoy a customer-facing role focused on service and sales in a retail store
  • You are motivated by monthly sales targets
  • You are comfortable working on the shop floor and keeping the store tidy and presentable
  • You are eager to learn products and complete ongoing training

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

Job Scope

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities

  • Maintain a strong floor presence, drive sales, promote customer service excellence and attend to customers' needs
  • Establish solid customer relationships, cross/upsell and deliver excellent product awareness
  • Keep the shop clean and tidy at all times
  • Stay informed about all products, promotions, advertisements and new releases
  • Ensure proper display and visual merchandising standards according to communicated guidelines
  • Assist in processing and replenishing merchandise and take part in stock receipt
  • Recognize security risks and thefts and handle situations as quickly and professionally as possible
  • Follow all policies and procedures, including those on payments, exchanges, security practices and loss prevention
  • Complete necessary trainings, enroll in training portals and maintain the latest certificates
  • Seek customer feedback, address complaints efficiently and escalate when needed to reinforce service standards

Requirements

Education

High School Diploma or a Bachelor's/Technical degree.

Experience

No previous experience needed.

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