Position Summary
As a Sales & Events Specialist at Rabat Marriott Hotel, you will coordinate with group hosts and coordinators prior to events, make introductions, and ensure all arrangements meet guest expectations. You will analyze banquet event orders to gather guest information, determine proper setup, timelines, and specific needs including buffets and action stations.
You will respond to and fulfill special event arrangements while following up to ensure compliance with all requirements. Your role includes welcoming guests according to company standards, anticipating their service needs, and maintaining professional communication with colleagues and guests.
Key Responsibilities
- Meet with group coordinators and hosts prior to functions to confirm arrangements and make introductions
- Read and analyze banquet event orders to determine setup, timeline, guest needs, and special requirements
- Respond to special event requests and follow up to ensure compliance and guest satisfaction
- Welcome and acknowledge guests according to company standards while anticipating their service needs
- Maintain professional appearance and conduct, protect company assets, and ensure adherence to quality standards
- Follow all safety and security policies, report incidents, and complete required safety training
Physical Requirements
This role requires standing, sitting, or walking for extended periods. You will move, lift, carry, and place objects weighing up to 25 pounds, navigate confined or elevated spaces, and move over uneven surfaces and stairs. You must reach overhead and below the knees, including bending, twisting, and stooping.
About Marriott Hotels
Marriott Hotels strive to elevate the art of hospitality through innovation while maintaining comfort and familiar service globally. JW Marriott, part of Marriott International's luxury portfolio, consists of over 100 properties in gateway cities and distinctive resort locations. We believe associates come first—if you're happy, our guests will be happy. JW Marriott offers training, development, recognition, and a focus on holistic well-being in a luxury environment.
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