Marriott International

Sales Manager – MICE, Leisure & Golf (The Ritz-Carlton)

Rabat

CDI / Temps pleinSur site1–3 ansBac+2 (BTS / DUT / DEUG)AnglaisCommercial / VenteTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Sales Manager position at The Ritz-Carlton focused on MICE (Meetings, Incentives, Conferences, Exhibitions), Leisure, and Golf segments. Responsible for proactively generating sales opportunities, building long-term customer relationships, managing sales activities, and delivering exceptional service. Requires 1–3 years of sales and marketing experience with a degree in Business Administration, Marketing, or Hotel Management. Based in Rabat, Morocco, this full-time on-site role emphasizes relationship building, market analysis, and revenue achievement within a luxury hospitality environment.

Vos missions

  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows
  • Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts
  • Participate in sales calls to acquire new business and close opportunities based on market conditions
  • Execute operational aspects of booked business including proposals, contracts, and customer correspondence
  • Identify new business opportunities and develop community relationships to expand customer base and achieve revenue goals
  • Provide exceptional customer service and gather guest feedback to support service standards

Profil recherché

  • You have 1–3 years of sales and marketing experience in hospitality or related sectors
  • You excel at building and maintaining long-term customer relationships and stakeholder networks
  • You are comfortable with market analysis and can identify business opportunities based on competitive landscape
  • You are passionate about delivering exceptional customer service and luxury hospitality standards
  • You hold a degree in Business Administration, Marketing, Hotel Management, or a related field

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About the Role

As Sales Manager for MICE, Leisure & Golf at The Ritz-Carlton, you will be accountable for proactively soliciting and handling sales opportunities while ensuring proper business handover for timely service delivery. You will lead day-to-day sales activities with a focus on building long-term, value-based customer relationships and achieving personal sales goals.

Main Responsibilities

  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to enable future bookings
  • Collaborate with off-property sales channels to ensure coordinated, complementary sales efforts without duplication
  • Participate in sales calls to acquire new business and close opportunities based on market conditions and location needs
  • Execute operational aspects of booked business including proposal generation, contract writing, and customer correspondence
  • Identify new business opportunities and develop community relationships to expand the customer base and achieve revenue goals
  • Provide exceptional customer service, gather guest feedback, and support the company's service standards and relationship strategy

Key Requirements

  • 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field with 3 years of sales and marketing experience; OR 4-year bachelor's degree with 1 year of relevant experience
  • Strong understanding of market trends, competitor analysis, and economic factors affecting the hospitality sector
  • Excellent customer relationship management and communication skills
  • Ability to manage multiple stakeholder relationships and deliver accurate, timely information to Event Management

About The Ritz-Carlton

The Ritz-Carlton operates more than 100 award-winning properties worldwide, setting the standard for luxury hospitality. We are committed to delivering exceptional service through our Gold Standards, which guide our culture and drive success. As part of Marriott International, we offer opportunities to do your best work, begin your purpose, and become the best version of yourself within an amazing global team.

Marriott International is an equal opportunity employer committed to non-discrimination and fostering an inclusive environment where diverse backgrounds and talents are valued.

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