Position Summary
As a Security Supervisor at The Ritz-Carlton, you will oversee security operations across all property areas, ensuring guest and employee safety while maintaining the luxury hospitality standards for which the brand is renowned.
Key Responsibilities
- Patrol property areas, secure rooms, and assist guests with access while monitoring CCTV and alarm systems
- Conduct emergency response drills, safety inspections, investigations, and key control audits
- Respond to emergencies, administer first aid/CPR, and contact EMS when required
- Train, motivate, and coach security team members; serve as role model and first point of contact for employee concerns
- Document access to secured areas, complete incident reports, and maintain confidentiality of sensitive information
- Resolve safety hazards, defuse disturbances, and ensure compliance with company policies and alcoholic beverage control laws
Required Qualifications
- High school diploma or G.E.D. equivalent
- At least 2 years of related security or hospitality security experience
- At least 1 year of supervisory or team leadership experience
- Ability to stand, walk, and move for extended periods; lift up to 50 lbs independently
- Strong communication skills and ability to work with diverse teams
- Proficiency with computer systems and point-of-sale technology
About The Ritz-Carlton
The Ritz-Carlton operates over 100 award-winning properties worldwide, setting the standard for luxury hospitality. The organization is committed to empowering employees to deliver exceptional guest experiences through its Gold Standards framework, which emphasizes creativity, compassion, and excellence in service.
What We Offer
Join a global team where you can take pride in your work, develop your career, and be part of a culture that values diversity, inclusion, and professional growth. Marriott International is an equal opportunity employer committed to non-discrimination and supporting all associates.
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