Summary
Bühler Group in Casablanca, Morocco, is looking for a Customer Service Sales Engineer to grow its after-sales business (spare parts, service agreements, retrofits and upgrades) with milling and food-processing customers in North Africa. The role involves developing the customer base, implementing the business strategy and ensuring business targets are achieved.
Job Responsibilities
- Develop and maintain strong relationships with existing and potential customers.
- Identify new business opportunities and promote spare parts, retrofits, and service solutions.
- Prepare quotations, proposals, and negotiate orders with customers.
- Monitor market trends and competitor activities to support business growth.
- Update CRM data, coordinate with internal teams, and achieve sales targets in the assigned territory.
Qualifications
- Bachelor's degree in Mechanical, Electrical, Process or Agri-Food Engineering.
- Minimum 5 years' experience in technical sales or service in milling, grain processing or food-processing equipment.
- Fluent in English, French and Arabic.
- Willingness to travel up to 80% within the territory.
- Strong presentation and negotiation skills.
- Proven ability to work in a matrix organization.
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