Bühler Group

Sales Administrator (Sales Support) - Casablanca

Casablanca

CDI / Temps pleinSur site3–5 ansLicence / Bac+3Commercial / Vente

L’essentiel du poste

Résumé par Postule AI

Bühler Group in Casablanca is hiring a Sales Administrator to support business growth through opportunity identification, CRM data management, and coordination with the sales team. The role combines lead generation, customer relationship follow-up, sales reporting, and CRM process improvement. It requires a business-related bachelor's degree, 3 to 5 years of sales or customer-facing experience, and strong CRM, reporting, and communication skills.

Vos missions

  • Identify and develop new business opportunities through market research and analysis of customer and market data.
  • Generate, qualify, and follow up on leads via calls, emails, networking, and meetings, coordinating with the sales team.
  • Build and maintain customer relationships, understanding client needs and supporting sales follow-up to improve conversion and retention.
  • Maintain CRM records and sales pipeline, extract reports, analyze sales data, and monitor progress against targets.
  • Manage the CRM system: track leads and interactions, build KPI reports, improve CRM processes and data quality, and analyze customer behavior.

Profil recherché

  • You hold a degree in business, marketing, sales, or a related field and have 3 to 5 years of sales or customer-facing experience.
  • You are comfortable managing CRM data, building reports, and analyzing sales performance.
  • You enjoy coordinating with a sales team and following up on leads and customer relationships.
  • You are self-motivated, target-driven, and results-oriented.

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Summary

Bühler Group in Casablanca, Morocco is looking for a passionate professional to join the team as Sales Administrator. This position supports business growth by identifying opportunities, managing CRM data, and assisting the sales team with coordination and market analysis.

Job Responsibilities

  • Identify and develop new business opportunities through market research and analysis of customer and market data to support business growth strategies.
  • Generate, qualify, and follow up on leads through calls, emails, networking, meetings, and regular coordination with the sales team to move opportunities through the pipeline.
  • Build and maintain strong customer relationships by understanding client needs, offering suitable solutions, and supporting ongoing sales follow-up to improve conversion and retention.
  • Maintain and update CRM records and sales pipeline by ensuring accurate data entry, extracting reports, analyzing sales data, and monitoring progress against targets.
  • Manage the CRM system by maintaining and updating customer databases and records, tracking leads, opportunities, and customer interactions, building and managing reports on KPIs and campaign results, improving CRM processes and data quality, and analyzing customer behavior and business performance.

Qualifications

  • Bachelor's degree in Business, Marketing, Sales, or a related field.
  • 3 to 5 years of experience in sales or customer-facing roles.
  • Experience with data segmentation and reporting tools, and understanding of customer life cycle management.
  • Proficiency in MS Office and CRM systems, and ability to train and support CRM users.
  • Strong communication, negotiation, and presentation skills, and ability to identify opportunities and build relationships.
  • Self-motivated, target-driven, and results-oriented.

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