Store Manager / Branch Head - Banking

Fès-Meknès

CDI / Temps pleinSur site1–3 ansLicence / Bac+3AnglaisCommercial / VenteBanque

L’essentiel du poste

Résumé par Postule AI

East West Banking seeks an experienced Store Manager (Branch Head) to lead branch operations nationwide. This full-time, on-site role combines sales leadership, team management, and customer relationship development. You'll drive product distribution, implement marketing strategies, mentor sales teams, and ensure compliance while maintaining high customer service standards. Ideal for banking professionals with 2+ years of experience seeking leadership growth.

Vos missions

  • Lead branch as primary distribution channel for bank products and services with focus on sales growth
  • Develop and implement marketing programs to increase customer acquisition and maximize wallet share
  • Mentor, coach, and oversee branch sales team performance and development
  • Approve transactions and ensure service quality standards impact customer satisfaction positively
  • Maintain compliance with governance, risk management, and regulatory requirements
  • Build and deepen client relationships by offering tailored products and services

Profil recherché

  • You have 2+ years of banking or equivalent branch management experience
  • You excel at leading sales teams and exceeding targets while building customer loyalty
  • You're passionate about developing people and creating high-performing branch cultures
  • You understand banking products, services, and regulatory compliance requirements

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About the Role

East West Banking's Branch Banking Group is seeking an experienced Store Manager (Branch Head) to lead branch operations nationwide. You will transform your branch into a hub of growth and innovation, driving sales, building strong customer relationships, and developing your team to achieve excellence.

Key Responsibilities

  • Lead branch operations as the main distribution channel for bank products and services
  • Grow and deepen client relationships by identifying and offering suitable products and services
  • Develop and implement marketing programs and strategies to increase customer acquisition and wallet share
  • Mentor, coach, and manage branch sales team performance
  • Approve transactions and oversee service quality to ensure customer satisfaction
  • Ensure compliance with governance, risk management, and regulatory requirements
  • Maintain customer service standards using EastWest Service Pillars and Standards

What We're Looking For

  • Bachelor's Degree in Business or related field
  • Minimum 2 years of relevant experience in an equivalent banking role
  • Strong leadership skills with proven track record managing sales teams
  • In-depth knowledge of banking products, services, and industry regulations
  • Excellent communication and interpersonal skills with proven ability to exceed sales targets

What You Can Expect

  • Career development and training opportunities
  • Competitive salary package and comprehensive benefits
  • Performance-based incentives and recognition programs
  • Mentorship from industry experts
  • Clear career progression paths and professional growth opportunities

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