Strategic Account Manager – Morocco

Position Overview

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, is looking for a Strategic Account Manager in Morocco. The role focuses on proactively building new clients and growing assigned territories by working closely with Technical, Channel Partner and Marketing teams to formulate selling strategies and campaigns.

The Strategic Account Manager is accountable for achieving and overachieving sales targets to contribute to the region's sales performance. This person acts as a trusted advisor by articulating and promoting the company's value proposition and services to customers.

Primary Responsibilities

• Identify and proactively target prospects and existing clients to drive adoption of TrendAI technologies and services.
• Increase market share in the defined territory and develop market strategies for each product and service.
• Know the assigned territory and connect with CIOs and CISOs to create and grow opportunities.
• Work with Pre-Sales, Marketing and Sales Head to take the right value proposition to Channel CEO and associated sales and technical teams.
• Attain revenue goals per quarter allocation in line with business unit goals.
• Develop relationships with ecosystem alliances and technology partners (AWS, Microsoft, VMware, Google).
• Knowledge of security frameworks such as Zero Trust, SASE, UEBA, XDR, SIEM and SOAR is an added advantage.
• Document and maintain all account information in Salesforce to support opportunity management, revenue forecasting and account planning.
• Communicate relevant information to stakeholders to facilitate decision making.
• Build and maintain client contacts and relationships by understanding the client's business and requirements.
• Consult customers on cybersecurity initiatives and drive constant engagement from demos through post-implementation support.
• Lead and support client meetings and calls.
• Hold and participate in account review meetings to discuss customer experience, service performance, client feedback and possible future opportunities.

Secondary Responsibilities

• Exposure to both end customer environments and channels.
• Sell value to CIOs and handle complex, multi-customer scenarios that showcase technical and sales expertise.
• Proven account management experience in the commercial sector.
• Knowledge of competitors, new cybersecurity technologies, upcoming trends and country regulations affecting target markets.
• Growth-oriented mindset and experience working in a collaborative environment.
• Collaborate across Technical, Marketing and Channel teams to ensure customer success at all levels.
• Ability to network and build strong senior executive relationships.
• Excel at presenting business value and the benefits of complex technology in easy-to-understand business language.

Experience

• Minimum 6 years of relevant sales experience, preferably a few years in the security industry.
• Account management certification such as SPIN or TAS is highly regarded.
• Sales-based certifications.
• Security certification.

TrendAI strives to build an environment of equity and inclusion that reflects diverse points of view. Join Trend Micro and thrive with us.