G Adventures

Tour Guide (Chief Experience Officer) - Morocco

Maroc

Temps partielSur site1–3 ansBacAnglais, Arabe, FrançaisHôtellerie / TourismeTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

G Adventures seeks an experienced Tour Guide (Chief Experience Officer) for Morocco to lead small adventure groups and create unforgettable travel experiences. This role requires a valid guiding license, First Aid/CPR certification, fluent English, and regional language skills. You will manage all aspects of group tours—from logistics and budgeting to customer service and cultural interpretation—while maintaining the highest standards of traveller satisfaction and sustainable tourism practices.

Vos missions

  • Deliver exceptional customer service and ensure traveller satisfaction throughout each tour
  • Provide leadership, manage group dynamics, and ensure traveller well-being and safety
  • Act as guide, interpreter, and manager, handling traveller issues and maintaining the itinerary
  • Manage reservations, daily expenditure accounts, and keep expenses within budget
  • Maintain detailed knowledge of local culture, attractions, restaurants, and current affairs
  • Train new leaders and provide support to regional offices as requested

Profil recherché

  • You have genuine passion for adventure travel and vibrant, exciting destinations
  • You are well-organized, flexible, outgoing, with strong interpersonal and communication skills
  • You thrive in dynamic, unpredictable environments and enjoy problem-solving under pressure
  • You are committed to sustainable tourism and creating meaningful connections with local communities
  • You have the physical stamina and positive attitude to handle long, demanding days

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About G Adventures

G Adventures is the world's largest small-group adventure travel company, operating on all seven continents for over 30 years. Our mission is to change lives through travel by establishing meaningful relationships with local communities and ensuring direct benefits to the people and places we visit.

The Role

As a Tour Guide (Chief Experience Officer or CEO), you will be more than a logistics coordinator—you will be the creator of unique, unforgettable travel experiences. You will lead small groups through Morocco, managing all aspects of their journey while maintaining the highest standards of customer service and traveller satisfaction.

Main Responsibilities

  • Deliver exceptional customer service and ensure traveller satisfaction throughout each tour
  • Provide leadership and manage group dynamics while being responsible for traveller well-being
  • Act as day-to-day guide, interpreter, and group manager, handling traveller issues and concerns
  • Maintain and manage the travel itinerary, making reservations for accommodation, transportation, and activities
  • Manage daily expenditure accounts, retain receipts, and keep expenses within budget
  • Maintain detailed knowledge of local culture, attractions, restaurants, transport, and current affairs
  • Train new leaders and provide ongoing support to regional offices as needed

Required Qualifications

  • Valid Guiding License and First Aid/CPR Certification (mandatory at contract start)
  • Fluent English (all tours operated in English) and strong regional language skills (Arabic/French for Morocco)
  • Proven leadership experience with excellent communication skills in diverse contexts
  • Previous international experience: living, travelling, studying, or working abroad is essential
  • Computer literacy: proficiency with Internet, Email, Microsoft Word, and Excel
  • Basic accounting/budgeting background or personal budget management experience
  • Physical fitness and high energy level to handle long, demanding days in varied conditions
  • Resourcefulness and problem-solving ability to remain calm under unpredictable circumstances
  • Commitment to sustainable and culturally responsible tourism
  • Valid passport and ability to maintain current vaccinations

What We're Looking For

  • Genuine passion for adventure travel and vibrant, exciting destinations
  • Well-organized, flexible, outgoing personality with a good sense of humour
  • Enjoyment of working with diverse groups of people
  • Young at heart with enthusiasm and purpose-driven mindset

Female applicants are highly encouraged to apply for this role.

G Adventures is committed to fostering a diverse and inclusive environment and considers all qualified applicants.

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