Virtual Assistant / Office Administrator - Healthcare

Maroc

CDI / Temps pleinTélétravail1–3 ansAnglaisAdministration / Office managementSantéCabinet de recrutement

L’essentiel du poste

Résumé par Postule AI

Virtual Assistant / Office Administrator role supporting a growing physical therapy and wellness company in Florida. Responsibilities include patient scheduling, communication management, administrative support, and coordination with healthcare staff. Requires healthcare background, strong English communication, customer service experience, and proficiency with scheduling tools and office software. Fully remote position with growth potential into senior administrative roles.

Vos missions

  • Manage patient scheduling, appointment confirmations, and calendar coordination
  • Respond to emails, messages, and phone inquiries professionally and promptly
  • Assist with administrative tasks including data entry, documentation, and record management
  • Support insurance verification and patient intake processes when required
  • Maintain accurate patient records and ensure confidentiality standards are followed
  • Coordinate with therapists and office staff to streamline workflows and daily operations

Profil recherché

  • You have previous experience in healthcare, medical, or wellness settings
  • You excel at managing multiple tasks and prioritizing in a fast-paced environment
  • You are detail-oriented and committed to maintaining patient confidentiality
  • You enjoy providing excellent customer service and supporting patient care
  • You are self-motivated and thrive working independently in a remote setup

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About the Role

We are seeking a proactive and detail-oriented Virtual Assistant / Office Administrator to support a fast-growing physical therapy and wellness company based in Florida, USA. In this fully remote position, you will manage administrative operations, coordinate patient communication, handle scheduling, and support day-to-day office processes in a dynamic healthcare environment.

Key Responsibilities

  • Manage patient scheduling, appointment confirmations, and calendar coordination
  • Respond to emails, messages, and phone inquiries professionally and promptly
  • Assist with administrative tasks including data entry, documentation, and record management
  • Support insurance verification and patient intake processes when required
  • Maintain accurate patient records and ensure confidentiality standards are followed
  • Coordinate with therapists and office staff to streamline workflows and daily operations
  • Provide excellent customer support to patients before, during, and after appointments
  • Assist with follow-ups, reminders, and general office organization tasks

Required Skills & Experience

  • Previous experience in a healthcare, medical, wellness, or physical therapy setting
  • Strong written and verbal English communication skills
  • Proven customer service or client-facing experience
  • Excellent organizational and multitasking abilities
  • Comfortable using scheduling tools, CRMs, Google Workspace, and office software
  • High attention to detail and ability to work independently in a remote environment
  • Reliable internet connection and a professional remote work setup
  • Experience supporting healthcare administration or patient coordination is highly preferred

What We Offer

  • Fully remote role with long-term growth potential
  • Opportunity to grow into senior administrative or operations support roles
  • Work closely with healthcare professionals making a meaningful impact on patients' lives
  • Exposure to the fast-growing Health & Wellness industry
  • Supportive and collaborative remote work environment

Mise en forme par Postule ·

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