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Virtual Assistant / Office Administrator - Healthcare

localisationMorocco

Décryptage du poste par Postule AI

About the Role

We are seeking a proactive and detail-oriented Virtual Assistant / Office Administrator to support a fast-growing physical therapy and wellness company based in Florida, USA. In this fully remote position, you will manage administrative operations, coordinate patient communication, handle scheduling, and support day-to-day office processes in a dynamic healthcare environment.

Key Responsibilities

  • Manage patient scheduling, appointment confirmations, and calendar coordination
  • Respond to emails, messages, and phone inquiries professionally and promptly
  • Assist with administrative tasks including data entry, documentation, and record management
  • Support insurance verification and patient intake processes when required
  • Maintain accurate patient records and ensure confidentiality standards are followed
  • Coordinate with therapists and office staff to streamline workflows and daily operations
  • Provide excellent customer support to patients before, during, and after appointments
  • Assist with follow-ups, reminders, and general office organization tasks

Required Skills & Experience

  • Previous experience in a healthcare, medical, wellness, or physical therapy setting
  • Strong written and verbal English communication skills
  • Proven customer service or client-facing experience
  • Excellent organizational and multitasking abilities
  • Comfortable using scheduling tools, CRMs, Google Workspace, and office software
  • High attention to detail and ability to work independently in a remote environment
  • Reliable internet connection and a professional remote work setup
  • Experience supporting healthcare administration or patient coordination is highly preferred

What We Offer

  • Fully remote role with long-term growth potential
  • Opportunity to grow into senior administrative or operations support roles
  • Work closely with healthcare professionals making a meaningful impact on patients' lives
  • Exposure to the fast-growing Health & Wellness industry
  • Supportive and collaborative remote work environment

Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .