Tabby

Customer Service Representative (Arabic & English) - Tabby

Tanger-Tétouan-Al Hoceïma

6 635 – 7 200 SAR par moisCDI / Temps pleinSur site0–1 anArabe, AnglaisCentre d’appel / BPOServices financiers

L’essentiel du poste

Résumé par Postule AI

Tabby seeks a bilingual Customer Service Representative for its GCC-based fintech operations. This full-time, on-site role involves supporting customers via phone, chat, and email in Arabic and English. The position requires strong communication skills, ability to handle rotational shifts, and composure under pressure. Base salary starts at 6,635 SAR with language allowance and performance bonuses. Comprehensive training and mentoring provided.

Vos missions

  • Support customers through phone, chat, and email in both English and Arabic
  • Answer customer questions and solve problems to ensure positive experience
  • Follow guidelines and use tools to assist customers quickly and accurately
  • Handle difficult conversations professionally while maintaining composure during busy periods

Profil recherché

  • You are fluent in both Arabic and English and enjoy helping customers
  • You thrive in fast-paced environments and handle pressure calmly
  • You are willing to work rotational shifts and prefer on-site work
  • You are detail-oriented, quick to learn, and committed to professional service delivery

Généré automatiquement à partir de l’offre. Postule AI peut se tromper : vérifiez auprès de l’employeur.

About Tabby

Tabby is a GCC-based financial technology company specializing in flexible payment solutions like Buy Now, Pay Later. We serve major brands and millions of customers across the region. We're not your average call centre—we hire motivated professionals and provide the tools, support, and rewards to help you grow.

Key Responsibilities

  • Support customers through phone, chat, and email in both English and Arabic
  • Answer questions, solve problems, and ensure excellent customer experience
  • Follow clear guidelines and use tools to assist customers quickly and accurately

Required Skills & Qualifications

  • Fluent in both Arabic and English (B1+ level or above in English)
  • Comfortable with rotational shifts and working from the office
  • Helpful, calm under pressure, quick to learn, and professional
  • Ability to handle difficult conversations and maintain a positive attitude during stressful periods

Why Join Tabby?

  • Base salary: 6,635 SAR gross
  • Language allowance: up to 500 SAR gross based on English and Arabic proficiency
  • Performance bonus: up to 10% of base salary
  • Paid training: 3 weeks in the office
  • Nesting period: 3 weeks handling real customer cases with close support

Mise en forme par Postule ·

Signaler un problème