Deputy & Operational Lab Manager

About the Role

The Deputy & Operational Lab Manager provides direct operational management, technical support, and operational cross-coordination to the Laboratory Manager. This key leadership development role combines daily operational oversight with process optimization, quality execution, and stakeholder interactions, preparing you to progressively step into broader management responsibilities.

Core Focus

Managing daily laboratory operations and testing workflows, driving continuous process improvement, enforcing best operational practices, HSE and Quality standards, and maintaining seamless coordination with cargo inspection teams and operational stakeholders.

Key Responsibilities

• Manage daily laboratory operations and analytical activities
• Ensure effective coordination with inspection and operational teams
• Drive operational excellence and continuous improvement initiatives
• Ensure compliance with Quality, ISO/IEC 17025, and HSE standards
• Support the Laboratory Manager and ensure operational continuity
• Supervise, coach, and develop laboratory personnel

Required Qualifications

Education & Experience

• Bachelor's or Master's degree in Chemistry, Chemical Engineering, or related scientific discipline
• 5–8 years of experience in petroleum, petrochemical, or Oil & Gas laboratory testing
• 2–3 years of supervisory experience in a senior laboratory role
• Strong knowledge of petroleum test methods, ISO/IEC 17025 requirements, and QA/QC practices

Technical Skills

• Proficiency in petroleum laboratory instrumentation and testing techniques
• Strong understanding of laboratory operations, quality management, and process improvement
• Experience with LIMS and data integrity principles
• Ability to coordinate effectively with operations, inspectors, and stakeholders

Soft Skills

• Strong leadership, decision-making, and problem-solving abilities
• Excellent communication skills in English; French is highly desirable
• Ability to manage multiple priorities in a fast-paced environment
• Strong sense of integrity, accountability, and professionalism
• Customer-oriented mindset with commercial awareness

Work Environment

Based primarily at the Tanger Med Laboratory with travel to SGS Morocco sites as required. Laboratory, port terminal, and client-site environment with strict adherence to SGS HSE procedures. Regular interaction with laboratory, operations, inspection, and management teams. Occasional international travel for training, audits, technical support, and projects.