Role Overview
Lead all food and beverage operations at a luxury resort, including culinary, restaurants, bars, room service, and banquets. You will develop and execute departmental strategies aligned with brand standards, drive revenue growth, and maximize financial performance while ensuring exceptional guest and employee satisfaction.
Main Responsibilities
- Develop and execute food and beverage operating strategies aligned with brand business objectives and oversee daily shift operations
- Manage staffing levels, budgets, and financial performance to meet guest service, operational, and revenue goals
- Lead the food and beverage leadership team, set performance expectations, and hold team accountable for service excellence
- Review financial reports, monitor sales against budget, and implement strategies to improve departmental profitability
- Ensure compliance with all policies, standards, procedures, cash control, and liquor control policies across all food and beverage areas
- Gather and act on guest feedback through comment cards and satisfaction surveys to drive continuous service improvement
Key Requirements
- Education: High school diploma/GED plus 6 years F&B experience, OR 2-year degree in Food Service Management, Hotel/Restaurant Management, or related field plus 4 years experience
- Experience: Proven background in food and beverage, culinary, or event management in a professional hospitality setting
- Leadership: Strong interpersonal and communication skills; ability to lead, influence, and inspire teams
- Financial Acumen: Proficiency in budget development, financial analysis, and cost control
- Customer Focus: Commitment to delivering exceptional service and maintaining high guest satisfaction standards
- Operational Excellence: Ability to manage complex operations, ensure compliance, and drive continuous improvement
What Makes You a Great Fit
- You have 4–6 years of progressive food and beverage leadership experience in a hotel or resort environment
- You excel at building and motivating teams while maintaining high standards of service and profitability
- You are strategic thinker who balances profit margins with guest and employee satisfaction
- You stay current with market trends and actively seek opportunities to innovate and improve operations
- You demonstrate integrity, honesty, and lead by example in a luxury hospitality setting
About Marriott
Marriott International is an equal opportunity employer committed to fostering an inclusive environment where diverse backgrounds and talents are valued. JW Marriott, part of Marriott's luxury portfolio, offers associates opportunities for development, recognition, and the chance to pursue their passions in a luxury environment with a focus on holistic well-being.
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