Décryptage du poste par Postule AI
Décryptage du poste par Postule AI
Généré automatiquement par Postule AI à partir de l’offre.
About the Role
Join a dynamic project as an English and Arabic-speaking Customer Service Advisor for a leading company operating in the Middle Eastern market. You will deliver outstanding customer experiences in every interaction, playing a key role in shaping the company's reputation through high-quality support and strong customer satisfaction.
Main Responsibilities
- Manage a wide range of customer interactions by phone with professionalism and empathy
- Actively listen and understand customer needs to provide effective solutions
- Apply the most effective approach to resolve each case efficiently
- Maintain composure and patience in all situations while representing the company positively
- Accurately record customer interactions in appropriate systems
- Provide clear explanations and guidance for technical problems to customers
Required Profile
- Excellent command of business English (C1 level, written and spoken)
- Good command of Khaliji and Middle Eastern dialects
- Prior customer service experience, preferably in the Middle Eastern market
- Strong problem-solving and interpersonal skills
- Good computer skills and serious, dynamic attitude
What We Offer
- Competitive compensation package with base salary and performance bonuses
- Permanent contract (CDI) from the first day of training
- Fully paid training program
- Attractive social benefits including health insurance and social club access
- Transportation provided
Work Hours: 08:00 - 18:00
Cette description d'emploi a pu être reformatée par Postule pour améliorer sa lisibilité et sa présentation. Le contenu et les informations restent fidèles à l'offre d'emploi originale. .
