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Foundever

English Customer Service Advisor - Rabat

CDISur site0–1 anAnglais, FrançaisService client / SAVCentres d’appel / BPO

L’essentiel du poste

Résumé par Postule AI

Foundever Rabat is recruiting English-speaking Customer Service Advisors for permanent positions serving UK customers. The role involves managing inbound calls, handling customer inquiries and complaints, and delivering exceptional service. Candidates receive fully paid training, competitive salary with bonuses, comprehensive benefits, and transportation. This is an entry-level opportunity in a certified Great Place to Work environment.

Vos missions

  • Manage inbound Level 1 calls from UK customers
  • Handle customer inquiries, complaints, and basic support requests
  • Deliver high-quality customer experience with professionalism and empathy
  • Accurately document customer interactions in internal systems
  • Act as a trusted brand representative and ensure customer satisfaction

Profil recherché

  • You are fluent in English and seeking an entry-level customer service role
  • You enjoy helping customers and delivering excellent service
  • You prefer a permanent position with comprehensive benefits and job security
  • You are based in or willing to work in Rabat

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About the Role

Foundever Rabat is hiring English-speaking Customer Service Advisors for a limited number of positions. This is an exciting opportunity to join a dynamic, international environment and represent a well-established global brand serving the UK market.

Main Responsibilities

  • Manage inbound Level 1 calls from UK customers
  • Handle inquiries, complaints, and basic support requests with professionalism and empathy
  • Deliver high-quality customer experience and ensure customer satisfaction
  • Accurately document customer interactions using internal systems
  • Act as a trusted brand representative

What We Offer

  • Competitive net salary with performance-based bonuses
  • Permanent contract (CDI) from Day One
  • Fully paid training program
  • Comprehensive social benefits including Health Insurance and Social Club
  • Transportation provided
  • Supportive, inclusive, and professional work environment

Join Foundever, a Great Place to Work® Certified company that values diversity, collaboration, and professional growth.

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