About the Role
As General Manager of Hilton Taghazout Bay Beach Resort & Spa, you will lead hotel operations and deliver memorable experiences that make every guest's stay special. The General Manager is a hospitality leader, a brand ambassador, and a steward of Hilton's guest experience standards.
About the Property
The resort is a 170-room beachfront property on Morocco's Atlantic coast, close to Taghazout village and Golf Tazegzout. It offers a private beach, four swimming pools, seven food and beverage outlets, the eforea Spa with a traditional Moroccan hammam, and flexible indoor and outdoor venues for meetings, weddings and social celebrations.
Responsibilities
- Hospitality leadership: Oversee all hotel operations to deliver warm, reliable and hospitable service that reflects Hilton's brand standards.
- Performance and profitability: Manage revenue, budgets and cost controls, with a focus on food and beverage performance and opportunities across leisure, meetings, weddings and social events.
- Property priorities: Drive continuous improvement across the resort's facilities, dining and service offering.
- Strategic direction: Shape short- and long-term goals in the best interests of the hotel, the Hilton brand and Hilton's long-term vision.
- Talent development: Motivate and develop the leadership team and all Team Members, embedding Hilton's values and building an engaged culture.
- Communication and collaboration: Maintain effective communication with Heads of Department and build relationships with ownership, Hilton stakeholders and local partners.
- Continuous improvement: Uphold and exceed Hilton service standards, respond to audits proactively, and drive innovation and operational integrity.
Qualifications
- Proven experience as a General Manager in a full-service hotel environment, with resort experience required
- Passion for delivering memorable guest experiences that reflect the brand promise
- Track record of driving commercial growth, ideally supported by an F&B background
- Ability to implement people and culture initiatives and embed brand values through visible, hands-on leadership
- Strong owner relations and business acumen in budget management, revenue forecasting and strategic planning
- Established local relationships in Morocco are an advantage
- Resilience, sound judgment and the ability to balance strategic vision with operational execution
- Degree or diploma in Hotel Management or equivalent
- Fluency in English and French (spoken and written)
Benefits
Team Members can access travel perks including 110 nights of discounted travel through the Go Hilton program, paid parental leave for eligible Team Members, the Crisis Concierge service, and mental health resources including the Care for All hub and an Employee Assistance Program in many countries. Benefit availability may vary by location and program.
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