About Kronospan
Kronospan is the world leader in the production and distribution of wood-based products, used in furniture, flooring, timber-frame houses, building façades and construction. The company places operational excellence at the heart of everything it does, with a strong commitment to safety and sustainability.
Kronospan offers a dynamic international environment with opportunities for learning, skills development and career progression.
Role Overview
Kronospan is looking for a motivated and customer-oriented Inside Sales Clerk to join the Sales team. The role suits candidates with a strong customer service mindset, excellent communication skills and an interest in the industrial sector.
Key Responsibilities
- Provide telephone support and professional advice to customers.
- Work closely with the external sales team, Logistics, Planning and Credit Control departments.
- Prepare commercial offers and assist with order reception, processing and follow-up.
- Ensure smooth and effective daily communication with customers via email and telephone.
- Support the Sales team in maintaining strong customer relationships and ensuring customer satisfaction.
Your Profile
The ideal candidate is business-oriented, highly organised, reliable and proactive, with a genuine interest in industrial environments.
- Excellent command of English and French.
- Good understanding of sales principles and customer service.
- Good command of Microsoft Office tools.
- Strong communication and interpersonal skills.
- High level of motivation, commitment and reliability.
- Ability to work independently and manage priorities effectively.
Previous experience in a sales or customer service environment is preferred.
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