Pre-Sales Engineer – Juniper Networks
Job Scope
The Sales Engineer is accountable for driving Juniper Networks sales opportunities through technical discovery, solution design, presentations, demonstrations and Proofs of Concept (POCs) across the assigned territory. The role serves as a trusted technical advisor to customers and partners and collaborates with sales, product, services and support teams across the full sales lifecycle. The Sales Engineer supports Juniper’s AI-Native Networking portfolio, including Mist AI and Marvis, wired and wireless networking, WAN/SD-WAN, security, data center, routing and switching solutions, and ensures consistent technical coverage across the territory.
Main Duties and Responsibilities
- Drive technical qualification and advancement of sales opportunities across the assigned region through discovery workshops, solution presentations, demonstrations, architecture sessions, POCs, pilots and technical responses to RFP/RFQ requirements.
- Plan and prioritize technical customer and partner engagement across the assigned markets, including travel, workshops, POCs and implementation handovers, to ensure adequate coverage and progression of strategic opportunities.
- Participate in customer and partner sales cadence calls and coordinate with Juniper technical teams such as product management, support, professional services and customer success throughout the sales cycle.
- Support solution validation, deployment planning and implementation handover, helping customers and partners achieve a smooth onboarding experience and addressing technical challenges that could affect adoption or time to value.
- Act as a trusted technical advisor by understanding customer network strategy, maintaining strong relationships, supporting renewals and identifying opportunities to expand the Juniper solution footprint.
- Provide technical enablement, workshops and mentoring to channel partners and internal sales resources, including positioning of Juniper’s AI-Native Networking, Mist, wired, wireless, WAN, security and data center solutions.
- Serve as a subject matter expert in solution architecture and technical design for the assigned Juniper portfolio, recommending appropriate architectures, products, software and services based on customer requirements.
- Monitor solution adoption and customer outcomes, identify technical or operational gaps, and recommend enhancements that improve user experience, network reliability, automation and customer satisfaction.
- Collaborate with Account Managers, channel partners and product teams to qualify opportunities, develop solution proposals, address competitive requirements and provide structured feedback on customer needs and market trends.
- Engage internal Juniper resources, including product management, marketing, professional services, support and customer success, to remove technical barriers, strengthen proposals and close sales opportunities.
- Complete accurate pre-sales and post-sales technical documentation, including solution designs, bills of materials, POC plans and results, statements of work and implementation handover information, as appropriate.
- Work closely with Juniper product and engineering teams to provide feedback from customer engagements, POCs and implementations, supporting continuous improvement of solution positioning and offerings.
Position Requirements
- Expert-level technical and marketing knowledge in Wired/Wireless Campus LAN, Data Center, Routing and Security, and how they relate to Juniper’s products and solutions and industry shifts.
- Knowledge of Juniper’s key competitors’ products and solutions.
Education
Bachelor’s degree in Computer Engineering, Computer Science or any other related field.
Experience
At least 5 years of relevant experience in network engineering, systems engineering, solution architecture, technical sales or pre-sales, preferably with enterprise networking, cloud, security or data center technologies. Experience supporting multi-country territories is strongly preferred.
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