Mandarin Oriental Hotel Group

Sales Manager - Luxury Hospitality

Marrakech

CDI / Temps pleinSur site3–5 ansLicence / Bac+3Anglais, FrançaisCommercial / VenteTourisme / Hôtellerie

L’essentiel du poste

Résumé par Postule AI

Mandarin Oriental Hotel Group seeks an experienced Sales Manager for their Marrakesh luxury property. This full-time, on-site role requires 2-3 years of Five Star/Luxury Hotel sales leadership experience. You will manage key accounts, prospect new business, maintain client relationships, and drive revenue growth while supporting the Director of Sales. Fluency in English and French is essential, with international travel required. The ideal candidate combines strategic account management expertise with strong negotiation and interpersonal skills.

Vos missions

  • Drive account production and manage existing client relationships to improve loyalty and retention
  • Proactively prospect new business, close deals, and generate revenue streams aligned with sales strategy
  • Arrange sales appointments, site inspections, and familiarization trips for assigned market segments
  • Develop marketing intelligence, monitor competition, and identify new product ideas and customer trends
  • Meet sales targets and objectives set by senior management while maintaining accurate database records

Profil recherché

  • You have 2-3 years of proven sales leadership experience in luxury hospitality
  • You possess strong negotiation skills and can influence key decision makers
  • You are proactive, ambitious, and thrive in dynamic, high-pressure environments
  • You have an established network of professional connections in the hospitality sector

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About the Role

We are seeking a proactive, result-driven, and ambitious Sales Manager to support the Director of Sales in consolidating the hotel's presence within specific markets and segments. You will be responsible for securing business, forging long-lasting relationships with key advisors and end-clients, and driving revenue growth.

Main Responsibilities

  • Drive and manage account production through excellent account management and maintain strong relationships with existing clients
  • Proactively prospect new business, close deals, and generate new revenue streams aligned with property sales strategy
  • Follow up on quotations and actively engage with clients to maximize conversion rates
  • Autonomously arrange sales appointments, site inspections, and familiarization trips for all market segments
  • Determine account needs, hotel objectives, and marketing activities for assigned markets
  • Develop marketing intelligence, identify new product ideas, monitor competition, and track customer trends
  • Meet sales targets and objectives set by the Director of Sales and Director of Marketing & Commerce
  • Maintain accurate data entry in the hotel's database and ensure time efficiency

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Minimum 2-3 years of sales leadership experience in Five Star/Luxury Hotel environment
  • Established network of professional connections
  • Strategic account management expertise
  • Strong presentation, negotiation, and interpersonal skills
  • Fluent in English and French; additional language advantageous
  • Proficiency in Microsoft Office, HMS, and Delphi systems
  • Ability to work effectively under pressure while maintaining composure
  • Availability for international travel

Ideal Candidate

You are a team player with a proactive mindset, excellent problem-solving abilities, and proven negotiation skills. You understand the importance of closing business and can work flexibly to achieve business goals in a dynamic, fast-changing environment.

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