About the Role
We are seeking a highly organized, analytical, and proactive Workforce Coordinator to support workforce planning, scheduling, and day-to-day resource management. The ideal candidate will have strong analytical and communication skills, with the ability to monitor staffing needs, optimize schedules, coordinate teams, and ensure workforce resources are aligned with business demands.
Main Responsibilities
- Coordinate workforce schedules, staffing plans, and resource allocation based on business needs
- Monitor staffing levels, workload, attendance, availability, and capacity to identify gaps or overages
- Prepare and maintain workforce schedules, forecasts, reports, and staffing trackers
- Analyze operational data and workforce metrics to support staffing and scheduling decisions
- Coordinate shift assignments, schedule changes, coverage, and time-off requests
- Monitor real-time workforce activity and make adjustments to maintain adequate coverage
- Identify staffing shortages, capacity issues, and scheduling conflicts and escalate appropriately
- Collaborate with operations managers, team leaders, HR, and stakeholders to address workforce requirements
- Track productivity, utilization, attendance, service levels, and workforce performance indicators
- Support workforce forecasting and capacity planning activities
- Prepare regular workforce reports and provide insights and recommendations to management
- Identify opportunities to improve workforce efficiency, productivity, scheduling accuracy, and resource utilization
Required Skills
- Strong analytical, organizational, and time-management skills
- Proficiency with Microsoft Excel, Google Sheets, and workforce management tools
- Strong understanding of workforce planning, scheduling, and resource management
- Excellent attention to detail and ability to work accurately with data
- Strong problem-solving and decision-making skills
- Excellent written and verbal communication skills
- Strong coordination and stakeholder-management skills
- Ability to manage multiple priorities in a fast-paced environment
Key Requirements
- Previous experience as a Workforce Coordinator, Workforce Analyst, Scheduling Coordinator, or similar role
- Experience with workforce scheduling, staffing coordination, or resource planning
- Experience analyzing workforce data and operational performance metrics
- Strong Excel or Google Sheets skills, including formulas, data analysis, and reporting
- Familiarity with workforce management systems and scheduling platforms
- Reliable internet connection and suitable setup for remote work
- English proficiency required
Mise en forme par Postule ·
Signaler un problème