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8 offres d’emploi

Pâtissier(ère) - Ifrane

JOB CONNECT | Ifrane, Fès-Meknès, Morocco

Poste proposé : Pâtissier(ère) - Ifrane


Nous recrutons un(e) Pâtissier(ère) passionné(e) pour créer des desserts et pâtisseries de qualité pour nos clients.




Profil recherché pour le poste : Pâtissier(ère) - Ifrane


  • Exigences : Expérience en cuisine professionnelle, connaissance des techniques modernes de pâtisserie, créativité et souci du détail.



Critères de l'annonce pour le poste : Pâtissier(ère) - Ifrane


  • Métier : Tourisme, hôtellerie, restauration
  • Secteur d´activité : Hôtellerie, restauration
  • Type de contrat : Intérim
  • Région : Fès - Meknès
  • Ville : Ifrane
  • Niveau d'expérience : Expérience entre 2 ans et 5 ans
  • Niveau d'études : Bac+1 - Bac+2 - Bac+3
  • Nombre de poste(s) : 1

  • Cuisine
  • Pâtisserie
  • Tourisme

Publié 8 days ago

Agent(e) de Réservation - Ifrane

JOB CONNECT | Ifrane, Fès-Meknès, Morocco

Poste proposé : Agent(e) de Réservation - Ifrane


Nous recherchons un(e) Agent(e) de Réservation pour gérer les réservations, répondre aux demandes des clients et assurer un processus fluide.




Profil recherché pour le poste : Agent(e) de Réservation - Ifrane


  • Exigences : Organisation, maîtrise des outils de réservation, excellentes compétences en communication.



Critères de l'annonce pour le poste : Agent(e) de Réservation - Ifrane


  • Métier : Tourisme, hôtellerie, restauration
  • Secteur d´activité : Hôtellerie, restauration
  • Type de contrat : Intérim
  • Région : Fès - Meknès
  • Ville : Ifrane
  • Niveau d'expérience : Expérience entre 2 ans et 5 ans
  • Niveau d'études : Bac+2 - Bac+3
  • Nombre de poste(s) : 1

  • Tourisme

Publié 8 days ago

Réceptionniste - Ifrane

JOB CONNECT | Ifrane, Fès-Meknès, Morocco

Poste proposé : Réceptionniste - Ifrane


Rejoignez une équipe dynamique ! Nous recherchons un(e) Réceptionniste accueillant(e) et organisé(e) pour gérer les arrivées et départs des clients et offrir un service irréprochable.
 
 





    Profil recherché pour le poste : Réceptionniste - Ifrane


    Exigences : Bonne communication, sens du service client.




    Critères de l'annonce pour le poste : Réceptionniste - Ifrane


    • Métier : Tourisme, hôtellerie, restauration
    • Secteur d´activité : Hôtellerie, restauration
    • Type de contrat : Intérim
    • Région : Fès - Meknès
    • Ville : Ifrane
    • Travail à distance : Non
    • Niveau d'expérience : Expérience entre 2 ans et 5 ans - Expérience entre 5 ans et 10 ans - Expérience > 10 ans
    • Niveau d'études : Bac+2 - Bac+3
    • Nombre de poste(s) : 1
    • Management d'équipe : Non

    • Tourisme

    Publié 8 days ago

    Sales Manager - OUTREACH

    Al Akhawayn University | Ifrane, Fès-Meknès, Morocco

    Entreprise :

    Inaugurated in 1995 by His Majesty King Hassan II and Crown Prince Abdallah bin Abdel-Aziz of Saudi Arabia, Al Akhawayn University redefines the classic American liberal arts educational experience on an architecturally stunning modern campus amidst the beauty of Morocco's Middle Atlas Mountains.

    It boasts:

    • A uniquely international common core program for all undergraduate students, providing the basis for a well-rounded global education.
    • Rich academics, in English, encouraging choice and experimentation, in all schools and programs of study.
    • A comfortable, safe, exciting residential student life on campus, featuring hundreds of University student-run activities, with over 96 percent of undergraduates living on campus with roommates from around Morocco and the four corners of the world.
    • The peace and pleasures of Ifrane, a center for outdoor exploration of mountains, streams, lakes, and more, with many entertainment options and easy access to major cities such as Rabat, Casablanca, Fez, Meknes, and more.

    Poste :

    Position Description Summary:

    The Sales Manager – Outreach & Admissions plays a pivotal role in driving AUI’s enrollment growth and ensuring operational excellence across all recruitment and admissions activities.

    This position combines commercial acumen with people’s leadership, ensuring the university’s outreach and admissions teams deliver high-impact, data-driven, and customer-centric results.

    The Sales Manager will design and implement strategies to attract, engage, and convert prospective students—nationally and internationally—across undergraduate and graduate programs. The role also focuses on building sales capabilities (both hard and soft skills) across teams to enhance performance, collaboration, and service quality.

    Main Responsibilities:

    STRATEGY & PLANNING

    • Develop and execute the annual outreach and sales strategy for undergraduate (national & international) and graduate programs.
    • Segment target audiences and define tailored recruitment campaigns per region, program, and channel.
    • Ensure full alignment with AUI’s brand positioning, marketing calendar, and enrollment objectives.
    • Manage budgets and resources effectively, maximizing ROI and lead-to-admission conversion.

    OUTREACH MANAGEMENT

    • Oversee the implementation of national and international outreach campaigns (digital, physical, and hybrid).
    • Coordinate with international recruitment agencies and external partners to ensure quality leads and market presence.
    • Build and maintain strong relationships with schools, universities, embassies, and education fairs.
    • Work closely with the Communication Department to ensure message alignment and campaign coherence.
    • Ensure timely and accurate outreach reporting and analytics.

    ADMISSIONS COORDINATION

    • Oversee the organization of all admissions events (campus visits, GAT sessions, information sessions).
    • Coordinate AUI’s participation in student fairs and education exhibitions.
    • Ensure seamless collaboration with academic departments, student life, and administration for event logistics and follow-up.
    • Drive process improvement and efficiency across the admissions funnel (from inquiry to enrollment).

    TEAM LEADERSHIP & CAPABILITY BUILDING

    • Lead, coach, and motivate the outreach and admissions teams to achieve excellence and accountability.
    • Build commercial and interpersonal capabilities (sales techniques, digital CRM mastery, consultative selling, customer care).
    • Foster a culture of collaboration, continuous learning, and data-driven decision-making.
    • Ensure consistent performance reviews and professional development plans for all team members.

    OPERATIONAL EXCELLENCE

    • Guarantee daily operational excellence across touchpoints (inquiries, calls, campus visits, events, applications).
    • Monitor conversion metrics and pipeline progress; identify bottlenecks and corrective actions.
    • Champion the use of CRM and data analytics to enhance follow-up and conversion quality.

    Key Performance Indicators (KPI)

    • Objectives achievements: Attainment of enrollment target across all programs.
    • Admissions Efficiency: Optimized pipeline management, and improved applicant experience.
    • Outreach Effectiveness: Lead generation volume and quality, engagement rate per campaign, and event ROI.
    • Customer Satisfaction: Prospective student satisfaction across all touchpoints (NPS, feedback surveys).
    • CRM Utilization: System adoption rate, data quality, and follow-up consistency across users
    • Building Team: Talent development plan identification & implementation
     


    Profil recherché :

    Qualifications & Skills

    • Degree: Bachelor in Sales, Business, Marketing, Education Management, or related field.
    • Experience: 10+ years in admissions, student recruitment, or sales in relevant areas (Real estate, call center…)
    • Team management: Strong leadership and people development skills; proven experience managing diverse teams.
    • Strategy: Demonstrated ability to design and implement successful outreach strategies in local and international contexts.
    • Communication: Excellent communication, presentation, and negotiation skills (English and French required).
    • Technical: background in CRM tools, admissions software, and MS Office.
    • Data-driven mindset with proficiency in CRM systems and digital campaign tools.
    • Customer-oriented, organized, and adaptable to a dynamic academic environment.

    Types of profile to consider

    • Sales or Admissions Manager from a leading university
    • Former Business Development Manager, Sales Manager with experience in education, real estate, or premium services.
    • Sales Manager in FMCG (Strong sales acumen & people lead) with strong willingness to convert to education

    Deadline: December 15, 2025, at midnight.

    Qualified applicants are invited to submit a letter of application and a CV, mentioning the position to: [email protected]
     

    Publié 9 days ago

    Media Officer

    Al Akhawayn University | Ifrane, Fès-Meknès, Morocco

    Entreprise :

    Inaugurated in 1995 by His Majesty King Hassan II and Crown Prince Abdallah bin Abdel-Aziz of Saudi Arabia, Al Akhawayn University redefines the classic American liberal arts educational experience on an architecturally stunning modern campus amidst the beauty of Morocco's Middle Atlas Mountains.

    It boasts:

    • A uniquely international common core program for all undergraduate students, providing the basis for a well-rounded global education.
    • Rich academics, in English, encouraging choice and experimentation, in all schools and programs of study.
    • A comfortable, safe, exciting residential student life on campus, featuring hundreds of University student-run activities, with over 96 percent of undergraduates living on campus with roommates from around Morocco and the four corners of the world.
    • The peace and pleasures of Ifrane, a center for outdoor exploration of mountains, streams, lakes, and more, with many entertainment options and easy access to major cities such as Rabat, Casablanca, Fez, Meknes, and more.

    Poste :

    Position Description Summary:

    The Media Officer is responsible for the strategy, implementation, and monitoring of the company’s digital and media activities. They ensure brand visibility and engagement across all digital channels while optimizing campaign performance and monitoring market trends.

    Main Duties:

    1. Website Management and Optimization

    • Regular updates of website content.
    • SEO optimization of pages to improve organic ranking.
    • Monitoring website performance (traffic, conversions, engagement).
    • Coordination with technical and creative teams for updates and improvements.

    2. Digital Campaign Strategy and Oversight

    • Development of digital campaign strategies (paid advertising, display, social ads, email marketing).
    • Planning and coordination of advertising campaigns across various channels.
    • Monitoring and supervising campaign execution to ensure consistency and effectiveness.
    • Analysis of results, preparation of performance reports, and optimization recommendations.

    3. Social Media Management and Community Engagement

    • Daily management of social media accounts (LinkedIn, Facebook, Instagram, Twitter, TikTok, etc.).
    • Creation and scheduling of engaging content aligned with brand strategy.
    • Community interaction, moderation, and responding to messages/comments.
    • Monitoring online reputation and managing potential crises.

    4. Digital Monitoring and Analytics

    • Tracking digital trends, innovations, and industry best practices.
    • Competitive analysis and monitoring of competitors’ online presence.
    • Reporting on campaign and digital activity performance (ROI, KPIs, engagement rate, traffic).
    • Proposing improvements based on insights and emerging trends.
    • CRM tracking (HubSpot) lead management and continuous reporting.


    Profil recherché :

    Qualifications:

    Education: Bachelor's or master's degree (Bac +3/5) in Digital Marketing, Communication, Web, or related field.
    Experience: Minimum of 3 years in managing digital campaigns and social media.

    Personal and Behavioral characteristics / IT skills

    Technical Skills:

    • Proficiency in web content management tools.
    • Knowledge of SEO, Google Analytics, Google Ads, and performance tracking tools.
    • Mastery of social media management tools (Hootsuite, Buffer, Meta Business Suite…).
    • Knowledge of graphic and video creation tools (Photoshop, Canva, Premiere…).

    Behavioral Skills:

    • Strong organizational skills and ability to manage multiple projects simultaneously.
    • Analytical mindset and ability to interpret data to support decision-making.
    • Excellent written and verbal communication skills.
    • Creativity and ability to anticipate digital trends.

    Key Performance Indicators (KPIs)

    • Website traffic and SEO ranking.
    • Engagement and growth across social media platforms.
    • ROI and performance of digital campaigns.
    • Quality and responsiveness of community management.
    • Ability to identify and leverage new digital opportunities.
     

    Languages : French and English

    Deadline: 14 December 2025, at midnight.
     

    Publié 9 days ago

    Dean’s Office Assistant

    Al Akhawayn University | Ifrane, Fès-Meknès, Morocco

    Entreprise :

    Inaugurated in 1995 by His Majesty King Hassan II and Crown Prince Abdallah bin Abdel-Aziz of Saudi Arabia, Al Akhawayn University redefines the classic American liberal arts educational experience on an architecturally stunning modern campus amidst the beauty of Morocco's Middle Atlas Mountains.

    It boasts:

    • A uniquely international common core program for all undergraduate students, providing the basis for a well-rounded global education.
    • Rich academics, in English, encouraging choice and experimentation, in all schools and programs of study.
    • A comfortable, safe, exciting residential student life on campus, featuring hundreds of University student-run activities, with over 96 percent of undergraduates living on campus with roommates from around Morocco and the four corners of the world.
    • The peace and pleasures of Ifrane, a center for outdoor exploration of mountains, streams, lakes, and more, with many entertainment options and easy access to major cities such as Rabat, Casablanca, Fez, Meknes, and more.

    Poste :

    Position Description Summary:

    The Dean’s Assistant provides comprehensive administrative and operational support to the Dean’s Office of SSAH. The DAO ensures the smooth execution of academic and faculty processes through proactive calendar management, process tracking, communication, and documentation. This position serves as a vital link between faculty, staff, and central university units, helping the Dean maintain compliance with academic calendars, track School KPIs for the Dean, and ensure timely and accurate faculty and budgetary operations. The role requires initiative, attention to detail, and an understanding of academic workflows within a liberal arts university context .

    Main Duties:

    1. Dean’s Assistant (30%)

    • Support Dean’s daily engagements and assist in the coordination of meetings, briefings, and follow-ups.
    • Ensure that the Dean’s Outlook calendar and the SSAH academic calendar are accurate and synchronized.
    • Send reminders to faculty regarding key academic calendar deadlines.
    • Maintain data for faculty leaves, absences, and teaching schedules.
    • Assemble faculty-related data for the SSAH dashboard and KPI reports.
    • Facilitate preparation and processing of faculty-initiated purchase orders, invoices, and reimbursements; develop and maintain clear process timelines for these.
    • Update subscriptions and faculty learning materials on a fixed schedule.
    • Assist the Dean in budget preparation and monitoring, including projections for faculty development funds.
    • Track School-level KPIs and provide regular progress updates on strategic initiatives.
    • Support faculty engagement and internal communications across School initiatives

    2. Faculty & Staff Affairs (70%)

    • Coordinate faculty recruitment and hiring logistics: receive needs assessments from the AD, prepare job postings, organize committee documents, and manage candidate communications.
    • Support faculty induction: prepare offers, contracts, onboarding materials, and coordinate with HR, ITS, and Housing for logistics and account creation.
    • Ensure new faculty arrivals are equipped for teaching (IDs, IT platforms, office supplies, materials).
    • Maintain faculty workspace, shared drives, and handbooks, ensuring digital archiving and process documentation.
    • Support faculty development activities: conference applications, professional development funding, and communication with the Center for Learning and Teaching (CLT).
    • Assist in organizing faculty events, convocations, and retreats.
    • Support the Faculty Evaluation Committee (FEC): prepare timelines, track submissions, ensure file completeness, and facilitate approvals.
    • Maintain accurate, confidential faculty personnel records and evaluation calendars.
    • Share student evaluations with the Dean and ensure compliance with appraisal and contract renewal procedures.
    • Liaise with staff and AD to ensure all operational support processes align with academic priorities.
    • Assist in the launch, development, and implementation of Dean’s strategic initiatives, working closely with faculty leads attached to various AUI KPIs, and supporting them for these projects.
    • Perform other tasks and duties as directed by the line manager.
     


    Profil recherché :

    Qualifications:

    • Bachelor’s degree in management, education, or a related field.
    • 1–3 years of professional experience in an administrative, academic, or operations support role.
    • Strong familiarity with academic processes, faculty affairs, or higher education logistics preferred.

    Personal and Behavioral characteristics :

    • Excellent organizational and follow-up skills; attention to detail and accountability.
    • Strong time management and multitasking abilities.
    • Ability to take initiative and manage processes with minimal supervision.
    • Excellent communication in English and French (Arabic desirable).
    • Professional discretion with confidential information.
    • Team-oriented, flexible, and service-minded with a proactive attitude.
    • Positive and calm demeanor under pressure; problem-solving orientation.

    Technical Skills :

    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
    • Strong comfort with digital filing systems, scheduling tools, and shared workspaces (Teams, SharePoint, Google Drive).
    • Capacity to generate simple data summaries or dashboards for reporting.

    Key Performance Indicators (KPIs)

    • 100% of academic calendar and Dean’s calendar deadlines tracked and met.
    • Faculty hiring and onboarding processes completed on time and in compliance with university procedures.
    • All reimbursement and budget documentation processed within established timelines.
    • Up-to-date, accurate SSAH faculty records and evaluation files maintained.
    • ≥ 85% satisfaction rate among faculty for responsiveness and communication of the Dean’s Office.

    Deadline: 14 December 2025 at midnight.

    Qualified applicants are invited to submit a letter of application and a CV, mentioning the position to: [email protected]
     

    Publié 9 days ago

    Ground and Maintenance Administrative Assistant

    Al Akhawayn University | Ifrane, Fès-Meknès, Morocco

    Entreprise :

    Inaugurated in 1995 by His Majesty King Hassan II and Crown Prince Abdallah bin Abdel-Aziz of Saudi Arabia, Al Akhawayn University redefines the classic American liberal arts educational experience on an architecturally stunning modern campus amidst the beauty of Morocco's Middle Atlas Mountains.

    It boasts:

    • A uniquely international common core program for all undergraduate students, providing the basis for a well-rounded global education.
    • Rich academics, in English, encouraging choice and experimentation, in all schools and programs of study.
    • A comfortable, safe, exciting residential student life on campus, featuring hundreds of University student-run activities, with over 96 percent of undergraduates living on campus with roommates from around Morocco and the four corners of the world.
    • The peace and pleasures of Ifrane, a center for outdoor exploration of mountains, streams, lakes, and more, with many entertainment options and easy access to major cities such as Rabat, Casablanca, Fez, Meknes, and more.

    Poste :

    The Grounds and maintenance Administrative Assistant support the Maintenance Director in overseeing and managing the maintenance operations.

     This position ensures smooth day-to-day operations, coordinates schedule, handles documentation, and communicates with vendors, staff, and other departments.

    Main Duties:

    •Manage daily administrative tasks, including answering phones, scheduling, and organizing documents.
    • Manage grounds and maintenance communication with internal and external clients/ Vendors
    • Perform and initiate PR in sage and tracking of their completion
    • Report to the grounds and maintenance director for daily updates, accomplishments, and any issues requiring attention.
    • Completing weekly, monthly and annual statistical summaries and reports on a regular basis.
    • Vacation follows up for maintenance team with HR
    • Assist with the preparation of G&M annual budget
    • Manage G&M contract follow up and implementation
    • Coordinate team meetings and events and prepare agendas, minutes and action plans follow up
    • Handle expense reporting, invoicing, and basic accounting tasks.
    • Maintain office supplies and manage inventory.

     


    Profil recherché :

    Skills:

    • Bac+2 Technician specialize
    • Preferred in: Management / commerce/ accounting
    • Type and Length of experience: 1 to 2 years’ experience with direct contact with customers.

    Amazigh language is a plus.

    IT Skills:

    • Basic IT skills, word, excel, ppt
    • Knowledge at AI tools

    Abilities:

    • Ability to prioritize work, take initiatives and handle multiple tasks
    • Learn quickly, work with a team
    • Ability to collaborate effectively with university departments and cross-functional teams
    • Ability to work and deliver on time

    • Positive attitude and ability to plan and adapt to change

    Deadline: 18 November 2025 , at midnight.
    Qualified applicants are invited to submit a letter of application and a CV, mentioning the position to: [email protected]
     

    Publié a month ago

    Director – Grounds & Maintenance

    Al Akhawayn University | Ifrane, Fès-Meknès, Morocco

    Entreprise :

    Inaugurated in 1995 by His Majesty King Hassan II and Crown Prince Abdallah bin Abdel-Aziz of Saudi Arabia, Al Akhawayn University redefines the classic American liberal arts educational experience on an architecturally stunning modern campus amidst the beauty of Morocco's Middle Atlas Mountains.

    It boasts:

    • A uniquely international common core program for all undergraduate students, providing the basis for a well-rounded global education.
    • Rich academics, in English, encouraging choice and experimentation, in all schools and programs of study.
    • A comfortable, safe, exciting residential student life on campus, featuring hundreds of University student-run activities, with over 96 percent of undergraduates living on campus with roommates from around Morocco and the four corners of the world.
    • The peace and pleasures of Ifrane, a center for outdoor exploration of mountains, streams, lakes, and more, with many entertainment options and easy access to major cities such as Rabat, Casablanca, Fez, Meknes, and more.

    Poste :

    The Director of Grounds & Maintenance is responsible for the planning, implementation, and supervision of maintenance operations across the organization’s grounds and physical infrastructure. This includes overseeing day-to-day maintenance activities, developing and managing preventive maintenance programs, overseeing the university fleet, and ensuring the delivery of exceptional customer service to both internal and external stakeholders.

    Position Description Summary:

    • Ensure timely and effective maintenance services that meet institutional standards.
    • Develop and implement maintenance schedules and project plans to maximize operational efficiency and asset reliability.
    • Respond promptly and effectively to service requests and emergencies, ensuring courteous and professional service.
    • Ensure compliance with health and safety regulations, building codes, and institutional policies always.
    • Manage departmental budgets, monitor purchase orders, approve invoices, and oversee procurement processes to optimize resource use.
    • Provide technical guidance, training, and mentoring to maintenance personnel, promoting skill development and adherence to quality standards.
    • Evaluating staff performance promotes teamwork and fosters career development.
    • Liaise with other departments to ensure service alignment with. Institutional needs
    • Maintain accurate and up-to-date records of maintenance activities, inspections, and improvements.


    Profil recherché :

     Qualifications

    • Diploma in Engineering (Maintenance, Facilities Management, or a related field)
    • Progressive experience in grounds and facilities maintenance, with a minimum of 5 years in a supervisory or managerial role.
    • Strong knowledge of maintenance systems, safety regulations, and technical procedures.

    Personal and Behavioral characteristics / IT skills

    • Strong leadership and decision-making ability.
    • Excellent communication and interpersonal skills.
    • Proven organizational and planning skills.
    • Ability to handle pressure and manage multiple priorities.
    • High level of initiative and independence.
    • Customer-oriented mindset with a focus on service delivery.
    • Team player who promotes collaboration and staff development.
    • Proficiency in maintenance management systems and basic IT tools (MS Office Suite).

    Deadline: Novembre 5, 2025 at midnight.

    Qualified applicants are invited to submit a letter of application and a CV to: [email protected]
     

    Publié 2 months ago