MSS Connect

Customer Service Agent - Casablanca

Casablanca

7 000 DH par moisCDI/CDDService client / SAVCentres d’appel / BPO

L’essentiel du poste

Résumé par Postule AI

MSS Connect is recruiting experienced Customer Service Agents for a call center role in Casablanca. The position requires previous customer service experience in a call center, strong verbal communication and active listening skills, and a customer-oriented approach. Benefits include CNSS and AMO coverage, a CDI contract, and training on the product and sales process before starting. The stated pay is a net salary of 7,000 DHS plus bonuses, with working hours of 9H-18H and weekends off.

Vos missions

  • Handle customer inquiries and complaints.
  • Deliver professional, customer-oriented service in a call center environment.
  • Communicate clearly with customers using active listening.
  • Work as part of a team to serve customers effectively.

Profil recherché

  • You have previous customer service experience in a call center.
  • You are fluent or native in the required language and communicate clearly.
  • You handle customer inquiries and complaints with professionalism and a customer-oriented approach.
  • You are reliable, motivated, and enjoy working as part of a team.

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Customer Service Agent - Casablanca

As part of the development of our business, MSS Connect is recruiting experienced Customer Service Agents to join our team.

Profile sought

  • Previous experience in customer service in a call center.
  • Native or fluent proficiency in the required language.
  • Excellent verbal communication and active listening skills.
  • Strong customer service skills, professionalism, and a customer-oriented approach.
  • Ability to handle customer inquiries and complaints.
  • Reliable, motivated, and able to work effectively as part of a team.

Benefits

  • CNSS + AMO social coverage.
  • Contract type: CDI.
  • Excellent working environment with a multicultural and collaborative atmosphere.
  • Comprehensive training on the product and sales process before starting the position.

Working hours

9H-18H, weekends off.

Compensation

Net salary of 7,000 DHS plus bonuses.

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