Fashion meets conversation. FastPlus is looking for Dutch-speaking talents in Morocco who love helping customers and creating great shopping experiences.
What we offer
- 100% remote work, from wherever you are most productive
- Pay-per-ticket model, so your earnings scale with your output
- Fully remote training (5 days) before you go live
- Personal onboarding and support from day one
- Part of a growing international freelancer network
- Long-term collaboration with real development opportunities
What you will do
You are the first point of contact for Dutch-speaking customers, handling their questions about orders, returns, products, and their overall shopping experience.
- Inbound calls and written customer communication (email/chat) in Dutch
- Order management, returns processing, and general customer inquiries
- Providing product information and shopping advice
- Accurate documentation of each case in the CRM system
- Close collaboration with your team and Team Lead
What you bring
- First experience in customer service, ideally in an e-commerce, fashion, or contact center environment
- Native-level Dutch (written and spoken), a must
- Good English skills for internal communication and training
- Strong communication skills and genuine enthusiasm for customer contact
- Self-motivation and discipline for independent remote work
- Stable internet connection and a quiet workspace
- Comfort working with CRM tools and digital systems
Key details
- Training start: 04.05.2026
- Collaboration on a freelance basis (not an employment contract)
We are looking forward to hearing from you!
Mise en forme par Postule ·
Signaler un problème