Hotel Receptionist

Résumé du rôle

Hotel Receptionist position at Hyatt in Marrakesh. Manage guest relationships from reservation to check-out, optimize satisfaction and occupancy rates. Responsibilities include reservation management, physical and telephone reception, daily accounting, inter-departmental collaboration, and application of reception procedures.

Exigences clés (estimation)

• Manage reservation schedule and coordinate guest arrivals and departures
• Provide physical and telephone reception services
• Perform daily accounting, collections, and room assignments
• Collaborate with all hotel departments including housekeeping, maintenance, and management
• Apply reception procedures including credit card control and dispute management

Profil recherché (estimation)

• You have strong customer service orientation and enjoy guest interactions
• You are organized and detail-oriented with ability to manage multiple tasks
• You have experience in hospitality or hotel operations
• You possess good communication skills in multiple languages

Points clés (estimation)

• Full-time on-site position at Hyatt hotel in Marrakesh
• Focus on optimizing guest satisfaction and occupancy rates
• Requires coordination across multiple hotel departments
• Involves both administrative and customer-facing responsibilities